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Terms and conditions

The closing date of this draw is Thursday 14 February 2019 and the draw will take place on Monday 18 of February 2019.

Applications must be from players aged 18 years old or over. No person under this age is allowed by law to enter the Countryside Alliance draw.

Any person who has entered the Countryside Alliance draw who is under 18 years old will automatically forfeit any prize and will be excluded from future entries. If a child under 18 years old is found to have participated in a draw after the draw has taken place, then a full refund will be made to that person and any prizes that might otherwise have been due to them will not be paid out. If prizes have already been paid out, all reasonable attempts will be made to recover them.

Countryside Alliance draw is open to residents of England, Wales and Scotland. No entrants are allowed from Northern Ireland, the Channel Islands, the Isle of Man or any other country. If entries are received from players in these territories they will be treated as a donation to the Countryside Alliance.

The Countryside Alliance draw is subject to the laws of England and Wales.

Countryside Alliance reserves the right to amend these Terms and Conditions from time to time and will notify you of any changes made before the draw date.

Countryside Alliance reserves the right without notice or reason to cancel or refuse entry to the draw. The Countryside Alliance decision on all matters affecting the draw is final and legally binding. No correspondence regarding the results of the draw will be entered into.
Complaints will be handled in line with complaints procedure found within Countryside Alliance Policy & Procedure outlined below. Complaints that cannot be resolved by Countryside Alliance will be escalated to a third party; The Independent Betting Adjudication Service (IBAS).

Any entries received after the closing date of the 14th of February 2019 will be considered as a donation to the Countryside Alliance.

A list of winners will be published on our website. The list of winners can also be accessed by calling Countryside Alliance.

The cost of each ticket and entry is £25 and individuals are limited to a total of 20 tickets.

The winner of the draw will be chosen at random from all entries received by the Closing Date.

 

Th Prizes available to be won in the draw are:

a.           First prize: a Beretta SL3 shotgun

 

Entrants must have a valid, original UK shotgun certificate to enter the draw.  Failure of the winner to produce a valid certificate on request will make the win null and void.

Winners may be asked to participate in publicity with the Countryside Alliance/Beretta both online and offline. Publicity may include a photo opportunity and quote from the winner.

 

Please note that your payment will be processed by Capen Ltd Trading as Zaffo.com and your bank statement will include the following information Zaffo.com-ZaffoCharity 0203 096 6265.

 

Capen Ltd is licensed by the Gambling Commission as an external lottery manager with licence number (Type F, Remote) (000-036257-R-317724-008).

Countryside Alliance is licensed by the Gambling Commission, and this lottery is run under the rules laid down by the Gambling Act 2005 (www.gamblingcommission.gov.uk).

The person responsible for this lottery is Steve Hatcher, 1 Spring Mews, Tinworth Street, London, SE11 5AN. Gambling Commission licence number 000-04867-A-325512-001.

Countryside Alliance accepts no liability for loss, theft or delay due to post or for any interest for late items. Countryside Alliance is not liable for any late bank payments.

Countryside Alliance staff and their families are excluded from playing the Raffle draw.
No detail in the entry may be changed in any way once it has been submitted except for change of address.

Sometimes, paying by a credit card may incur a fee charged by your issuing card provider as the purchase of lottery or raffle tickets is classed as Gambling. This fee will vary depending on your provider and will probably be described as a cash advance on your statement. However not all providers do make a charge and therefore you should check with your card provider’s terms and conditions or alternatively, you can purchase tickets by calling our supporter helpline on 020 7840 9300.

Countryside Alliance draw is intended to be a fun way to support Countryside Alliance and the work we do. If you feel you have a problem with gambling you should visit Gamble Aware’s website where you can get help and advice Gamble Aware https://www.begambleaware.org/ or contact the National Helpline on 0808 8020 133, lines open 8.00am until midnight.

 

COMPLAINTS

 

Any complaints regarding the draw can be made directly to Countryside Alliance by contacting our dedicated supporter care team or by email at raffle@countryside-alliance.org

We will respond to initial complaints and queries within 48 hours of receipt of the complaint. If the complaint is not satisfactorily resolved, the matter will be escalated to the Countryside Alliance Deputy Chief Executive (Steve Hatcher). Every complaint will be taken seriously and fully considered by Countryside Alliance in order that a satisfactory resolution can be achieved.

In the event that a satisfactory outcome can still not be reached, in accordance with the agreed protocol arranged on behalf of members by the Lotteries Council the matter will be referred to The Independent Betting Adjudication Service (IBAS), which acts as an impartial adjudicator on disputes that arise between gambling operators and their customers.
ii. The player will be provided with IBAS referral details.
iii. The outcome of IBAS intervention will be reported to the Gambling Commission.

RESPONSIBLE GAMBLING

 

For further information on our Policy for Social Responsibility in Gambling: http://www.countryside-alliance.org/competitions/terms/

If you are worried about your gambling or that of someone close to you, Gamble Aware is the UK’s leading authority on the provision of support, advice and counselling to people affected by gambling problems. If you or someone you know needs help or advice, call their helpline 0845 6000 133 or visit https://www.begambleaware.org.

Countryside Alliance is registered with the Gambling Commission under the 2005 Gambling Act.

The Gambling Commission was set up under the Gambling Act 2005 to regulate commercial gambling in Great Britain and further information can be found at www.gamblingcommission.gov.uk

 

Self-exclusion

While most of our supporter’s gamble within their means, we recognise that gambling can be a problem for some. To support problem gamblers, we operate a self-exclusion policy which means you will not receive any marketing material from us about our raffles. The exclusion will start 48 hours after you notify us with your intentions and will last for a minimum of six months.


To join this scheme please contact Supporter Services on 020 7840 9300 or via email raffle@countryside-alliance.org